FAQs
What makes Livisca Tea different from other tea brands?
Livisca Tea combines premium green tea leaves with Ayurvedic herbs to create blends that not only taste great but support your wellness goals. Each tea is thoughtfully formulated, lab-tested, and free from artificial additives or preservatives.
Are your teas 100% natural?
Yes, absolutely. All Livisca Tea blends are made from 100% natural ingredients, including herbs, spices, and green tea sourced from trusted gardens. No artificial flavors, preservatives, or added sugars.
Are Livisca teas safe for daily consumption?
Yes. Our teas are formulated for daily use and designed to be gentle and supportive for your body. However, if you have specific health conditions or are pregnant or nursing, we recommend consulting your healthcare provider.
How long does shipping take?
Orders are typically processed within 24–48 hours. Delivery usually takes 3–7 business days depending on your location. You’ll receive tracking details via email once your order is shipped.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders above ₹499 within India. Shipping charges apply for orders below this amount and for express delivery options.
What is your return and refund policy?
Due to the nature of our product (food & beverage), we do not accept returns on opened or used items. However, if your product arrives damaged, incorrect, or defective, please contact us within 24 hours of delivery, and we’ll arrange a replacement or refund.
How can I request a refund?
If eligible, please email us at support@livisca.com with your order number, photos of the issue (if applicable), and a brief description. Our support team will review and respond within 1–2 business days.
How long does it take to process a refund?
Refunds are typically processed within 5–7 business days after approval. The credited amount will reflect in your original payment method.