Yes, we offer free shipping on eligible orders across India. Any applicable shipping charges, if required, will be clearly displayed at checkout before you complete your purchase.

Orders are generally processed and dispatched within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location and courier service availability. Once your order is dispatched, tracking details will be shared with you.

Due to the consumable nature of our products, we generally cannot accept returns for opened or used items. However, if you receive a damaged, defective, expired, or incorrect product, please contact us within 48 hours of delivery. Once verified, we’ll assist you with an eligible replacement or refund in accordance with our Return & Refund Policy.

Livisca blends quality tea leaves with carefully selected herbs, spices, flowers and botanicals. Each blend is thoughtfully created to combine enjoyable taste and aroma with the goodness of traditional herbal ingredients.

For the best quality, consume the tea within the best-before period printed on the package. Proper storage and keeping the pack tightly sealed after opening will help preserve its freshness.

The ideal time depends on the particular blend. Some teas are suitable for mornings or after meals, while relaxing blends may be better suited to the evening. Check the individual product's recommended usage for guidance.